Welcome to IT - Systems Support

The IT - System Support Projects and Info homepage

Welcome to the IT - Systems Support This page will serve as the current homepage for the Systems Support area of IT. We hope to provide information about our upcoming and current projects here. We will also be posting technical documents and news items.

For specific areas of interest, click on the tabs above.

Want to keep up with EKU IT System news? Click on the News tab, then subscribe to the RSS feed at the bottom of the page.

Got a request?

If you have a request please email the following groups:

it.systems@eku.edu = Active Directory related requests
it.networking@eku.edu = Networking related requests
it.email@eku.edu = Email related requests

Please don't email requests to individuals especially if it is something you need done ASAP.

Current System Support Project Updates

Configure WSUS for production.

Google email for Alumni - in progress.

Filesystem to NAS:

N - moved on 6/13/09

Q - moved on 6/13/09

P - moved on 6/13/09

ISO - moved on 6/13/09

DOCIMG - moved on 6/13/09

VM Storage move to EMC

To VM:

WEB4R - Done 5/1/2009

Banweb-1-3 - Done 6/11/09

Eprint - removed (discontinued).

Listsrv

W4 - done 9/15/2009

Footprints

Web servers

Fileservers - Done 5/18/2009

AIX OS/570 Updates

- Curly - complete 5/15/09

- Larry - complete 5/18/09

- Moe -

System Center Install

* OPS

* SYS

New degree audit system

* Test - Test complete 2/12/2009

* Production

ESX to 7.5 - Done except Resnet.

Document img.

Install Central Alert System.

Application testing continues - 1/23/2009.

Testing Thin Client devices for possible use - Placed in Martin, SSB, and The Tech. Commons - Underway.

Early lab testing results and feedback are positive.

Will be moving thin clients to Accounting, Purchasing, Registars office for possible student worker testing. Also to

facilities for testing.

Pulling back thin client test units for return.

Exploring new thin client models.

Demo of VDI for Terminal Server replacement being explored.

June 15th - evaluate to deploy in halls. - VDI project cancelled because of ROI. This will be revisited within two years as the cost will change.

Testing standalone XP thin clients for Faculities, Kiosks, etc.

Terminal Server 2008 being tested for current hall solution.

Terminal Server 2008 placed into production. Jan. 8, 2009. Complete.

Testing Plone/Zoap CMS for expanded use - Underway.

Luminus Web Portal - TBA

System Admin Classes Scheduled - Done by May 9th 2008. - Complete

Test Luminus VM Servers to be created by June 27th. - Complete

June 30th - July 3rd test Luminus install scheduled - Complete

July 7th - July 11th test Luminus parallel deployment scheduled - delayed -load balancer not compatible.

July 14th- July 18th Liminus test mid-tier install scheduled - Complete.

July 28- August 1st Luminus Data Integration Consultation scheduled - Complete.

Sept. 1st - 5th Production luinus install scheduled. Complete

Sept. 8th - 12th Production Luminus parallel deployment scheduled. - Complete

Sept. 15th - 19th Production Luminus mid-tier install scheduled. - Complete

Banner intragration work continues.

Data Center Firewall - work continues.

Plone testing for controlled video distribution using Apple server and Apple based storage.

This will be used by the Center on Defness and Hearing Loss. - TBD

Oracle Discover using OWB testing setup (Banner) - Working in test - TBA.

The Systems Support Team

This team supports all of the Universities enterprise hardware and Operating systems. This includes, faculty/staff and student email systems, Anti-virus software, Sharepoint systems, ERP systems (Banner and related systems), Anti-Spam, Active Directory, University file systems, Blackboard (online learning system), University Oracle, SQL databases, Password management systems, enterprise data backup systems, Data Center environment and monitoring systems, and University web servers.

Ed Riley

Director, Systems Support

ed.riley@eku.edu

Joe Davis

Systems Administrator

joe.davis@eku.edu

Dustin Tennill

Systems Administrator

dustin.tennill@eku.edu

Carl McDaniel

Systems Administrator

carl.mcdaniel@eku.edu